Returns and refunds:
Customer may, within fourteen days from purchasing the product, return it and get a refund, ONLY in case it is proven to be defective or inconsistent with the standards or the purpose for which the sale contract was made.
Exchange:
Exchange within 14 days from purchase date for all linens and non-linens items. Items have to be unused and in their original state.
No Exchange for discounted items.
Custom Orders:
Custom Orders require full advance payment that is non-refundable.
We do not accept exchange or returns of used bed linens or custom orders.
